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"Michael was an outstanding instructor. I was dreading this class. Michael made it interesting. He is definitely an asset to your organization."

Client Participant
Productivity Point
International

"Everyone agreed that they learned much from you yesterday. Those who were unable to come felt that they had missed something good. Thank you very much for your time, great ideas and creative approach!"

Glennys Button
Manager, Automation
Hershey Public Library

"Absolutely exceptional service with regard to all versions of Publisher. Did not initially know the answer to my question but expended a Herculean effort to help me solve my problem. Demeanor is unusual for a techie as I did not feel intimidated by asking "silly questions." Beginners will feel very comfortable with this man. Save yourself some time and call him first!"

Keen.com Technical
Support Customer

"Mike was very professional and had an immediate answer for me. I made my call from Viet Nam, help is hard to find here. Thanks Mike!"

Keen.com Technical
Support Customer

IT Training & Consulting

Mike's information technology experience consists of providing executive one-on-one training, classroom training, PC consulting, small network design and professional web design.

As an applications trainer, Mike specializes in training Microsoft Office products, which include Word, Outlook, Excel, Publisher, PowerPoint and Access.

 

Significant past projects:

- Project Leader for MS Outlook migration project and end-user support for U.S. Department of Health & Human Services building with 5,000 staff

- Trained over 400 Troopers in Microsoft Word, Outlook & WindowsNT User for a state-wide computer upgrade project for the Pennsylvania State Police

- Conducted MS Outlook (MS Exchange Server) end-user workshops for Pennsylvania Department of Health's State Health Centers. Developed & conducted MS Outlook Power Users Workshop.

- Provided WordPerfect to MS Word transition training for the Pennsylvania Department's of Transportation and Education

Mike's technology training experience includes the following applications:
  • Windows 95
  • Windows 98
  • Windows ME
  • Windows XP
  • Windows 2000 Workstation
  • MS Publisher
  • QuickBooks
  • Adobe Acrobat
  • Adobe Photoshop
  • MS Word
  • MS Excel
  • MS Outlook
  • MS PowerPoint
  • MS Access
  • MS Outlook Express
  • MS Internet Explorer
  • Macromedia Dreamweaver
  • Macromedia Contribute

Mike's technology consulting & hardware experience includes the following:

  • Windows 95, 98, ME, XP & Windows 2000 Workstation
  • Windows Peer-to-Peer Networking
  • Internet Installation & Configuration
  • Cable & DSL Router Installation & Configuration
  • Wireless LAN
  • Printer Installation & Troubleshooting
  • Email Software Installation & Configuration
The below client list includes a broad range of government, not-for-profit, business and entrepreneurial organizations.

IT Training & Consulting Client List

Business & Private Industry

  • Amana America - New York, NY
  • Bridge Group - New Cumberland, PA
  • Bristol-Meyers Squibb - Princeton NJ
  • Central Penn Computers - Camp Hill, PA
  • China Bank - New York, NY
  • Ford Motor Credit Company - Mechanicsburg, PA
  • Goldman Sachs - New York, NY
  • Ingersoll-Rand - York, PA
  • L'Oreal Group Headquarters - New York, NY
  • PECO Energy - Exelon Corporation - Philadelphia PA
  • Piper Rudnick, LLP - Baltimore MD
  • Productivity Point International - Raleigh, NC
  • The Training Associates - Boston, MA
  • The Training Camp - Poconos, PA
  • Time Warner Cable - New York, NY
  • Wyeth Laboratories - Princeton, NJ

Government

  • Commonwealth of Pennsylvania
    • Office of the Governor
    • Office of the Lt. Governor
    • Department of Health
    • Department of Agriculture
    • Public Utility Commission
    • Department of Education
    • Department of Health
    • Department of Transportation
    • Pennsylvania State Police
    • House of Representatives
    • Office of Probation & Parole
    • Office of Visual Services
    • Office of Vocational Rehabilitation
  • Township of Derry - Hershey, PA
  • Township of Manheim - Lancaster, PA
  • U.S. Government
    • U.S. Army - Defense Logistics Agency - Harrisburg PA
    • U.S. Department of Health - Baltimore MD
    • U.S. Veteran's Administration - Harrisburg PA
    • National Security Agency - Washington DC
    • Defense Intelligence Agency - Washington DC
    • United States Marine Corps - Raleigh NC

Not-for-Profit

  • Calvary United Methodist Church - Harrisburg, PA
  • Lower Paxton Township - Harrisburg, PA
  • Milton Hershey School Alumni Association - Hershey PA
  • New Cumberland Federal Credit Union - New Cumberland, PA
  • Philhaven Behavioral Health Services - Mt Gretna, PA
  • Planned Parenthood of America USA - New York, NY
  • Pride of the Neighborhood Academy - Harrisburg, PA
  • Synod of the Trinity - Camp Hill, PA
 
 
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